Built in 1915 and representing an important part of the historical heritage of Lausanne, the Lausanne Palace is an elegant 5-star hotel in the heart of the business and shopping district. It features 4 restaurants, exclusive spa facilities, and panoramic views of the city, Lake Geneva, and the Alps.
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Built in 1915 and representing an important part of the historical heritage of Lausanne, the Lausanne Palace is an elegant 5-star hotel in the heart of the business and shopping district. It features 4 restaurants, exclusive spa facilities, and panoramic views of the city, Lake Geneva, and the Alps.
Built in 1915 and representing an important part of the historical heritage of Lausanne, the Lausanne Palace is an elegant 5-star hotel in the heart of the business and shopping district. It features 4 restaurants, exclusive spa facilities, and panoramic views of the city, Lake Geneva, and the Alps.
Built in 1915 and representing an important part of the historical heritage of Lausanne, the Lausanne Palace is an elegant 5-star hotel in the heart of the business and shopping district. It features 4 restaurants, exclusive spa facilities, and panoramic views of the city, Lake Geneva, and the Alps.
Built in 1915 and representing an important part of the historical heritage of Lausanne, the Lausanne Palace is an elegant 5-star hotel in the heart of the business and shopping district. It features 4 restaurants, exclusive spa facilities, and panoramic views of the city, Lake Geneva, and the Alps.
Built in 1915 and representing an important part of the historical heritage of Lausanne, the Lausanne Palace is an elegant 5-star hotel in the heart of the business and shopping district. It features 4 restaurants, exclusive spa facilities, and panoramic views of the city, Lake Geneva, and the Alps.
Built in 1915 and representing an important part of the historical heritage of Lausanne, the Lausanne Palace is an elegant 5-star hotel in the heart of the business and shopping district. It features 4 restaurants, exclusive spa facilities, and panoramic views of the city, Lake Geneva, and the Alps.
Some units in the Lausanne Palace have views of Lake Geneva, while others look out over the Old Town of Lausanne. All feature spacious marble bathrooms and a complimentary minibar.
Built in 1915 and representing an important part of the historical heritage of Lausanne, the Lausanne Palace is an elegant 5-star hotel in the heart of the business and shopping district. It features 4 restaurants, exclusive spa facilities, and panoramic views of the city, Lake Geneva, and the Alps.
Available Services
Air Conditioning
Banquet Facilities
Business Center
Internet Access
Lounge/Bar
Michelin Star Restaurant
Parking
Restaurant
Fitness Center
Jacuzzi/Whirlpool
Spa
Sauna
Pet Friendly
Connecting Rooms
Concierge Desk
Conference Facilities
Pool
Amenities
Bathrobes and slippers
Free internet access
Lake view
Minibar
Safe
Activities
The Lausanne Palace’s leisure facilities include the Spa and the Aveda Beauty Centre, spreading over 2,100 m². The latter features an indoor pool, a hot tub, a hammam, a sauna, fitness equipment, and a Pilates centre. Massage treatments and balneotherapy are also available. Guests can also access the Yogi Booster Bar free of charge.
Facilities
The gourmet restaurant La Table du Lausanne Palace was awarded 1 star by Michelin and 18 points by Gault Millau.
Amenities
Amenities Not Found
Address
Rue du Grand-Chêne 7-9, 1002 Lausanne, Switzerland
Public parking is possible on site (reservation is not needed) and costs CHF 35 per day.
Corona Conscious
Handpicked Collection
Personalize Service
Perks & Offers
Price Matching
Trusted by Visa
Secure Booking
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
POLICY_CANCELLATION
If you cancel, modify the booking, or don't show up, the fee will be the total price of the reservation.
POLICY_PREPAY
The total price of the reservation is charged at the time of booking.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
Non Refundable
POLICY_REFUND_SCHEDULE
You won't be eligible for a refund if you cancel this booking.
POLICY_CANCELLATION
If you cancel, modify the booking, or don't show up, the fee will be the total price of the reservation.
POLICY_PREPAY
The total price of the reservation is charged at the time of booking.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_TITLE
Non Refundable
POLICY_REFUND_SCHEDULE
You won't be eligible for a refund if you cancel this booking.
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_TITLE
General
POLICY_CANCELLATION
If you cancel, modify the booking, or don't show up, the fee will be the total price of the reservation.
POLICY_PREPAY
The total price of the reservation is charged at the time of booking.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_TITLE
Non Refundable
POLICY_REFUND_SCHEDULE
You won't be eligible for a refund if you cancel this booking.
POLICY_CANCELLATION
If you cancel, modify the booking, or don't show up, the fee will be the total price of the reservation.
POLICY_PREPAY
The total price of the reservation is charged at the time of booking.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
Non Refundable
POLICY_REFUND_SCHEDULE
You won't be eligible for a refund if you cancel this booking.
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast included
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_TITLE
General
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
General
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast included
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
General
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast included
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
General
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
General
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
General
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast included
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
General
POLICY_CANCELLATION
If you cancel, modify the booking, or don't show up, the fee will be the total price of the reservation.
POLICY_PREPAY
The total price of the reservation is charged at the time of booking.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_TITLE
Non Refundable
POLICY_REFUND_SCHEDULE
You won't be eligible for a refund if you cancel this booking.
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast included
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
General
POLICY_CANCELLATION
If you cancel, modify the booking, or don't show up, the fee will be the total price of the reservation.
POLICY_PREPAY
The total price of the reservation is charged at the time of booking.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_TITLE
Non Refundable
POLICY_REFUND_SCHEDULE
You won't be eligible for a refund if you cancel this booking.
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POLICY_CANCELLATION
If you cancel, modify the booking, or don't show up, the fee will be the total price of the reservation.
POLICY_PREPAY
The total price of the reservation is charged at the time of booking.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
Non Refundable
POLICY_REFUND_SCHEDULE
You won't be eligible for a refund if you cancel this booking.
POLICY_CANCELLATION
If you cancel, modify the booking, or don't show up, the fee will be the total price of the reservation.
POLICY_PREPAY
The total price of the reservation is charged at the time of booking.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_TITLE
Non Refundable
POLICY_REFUND_SCHEDULE
You won't be eligible for a refund if you cancel this booking.
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_TITLE
General
POLICY_CANCELLATION
If you cancel, modify the booking, or don't show up, the fee will be the total price of the reservation.
POLICY_PREPAY
The total price of the reservation is charged at the time of booking.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_TITLE
Non Refundable
POLICY_REFUND_SCHEDULE
You won't be eligible for a refund if you cancel this booking.
POLICY_CANCELLATION
If you cancel, modify the booking, or don't show up, the fee will be the total price of the reservation.
POLICY_PREPAY
The total price of the reservation is charged at the time of booking.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
Non Refundable
POLICY_REFUND_SCHEDULE
You won't be eligible for a refund if you cancel this booking.
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast included
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_TITLE
General
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
General
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast included
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
General
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast included
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
General
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
General
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
General
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast included
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
General
POLICY_CANCELLATION
If you cancel, modify the booking, or don't show up, the fee will be the total price of the reservation.
POLICY_PREPAY
The total price of the reservation is charged at the time of booking.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_TITLE
Non Refundable
POLICY_REFUND_SCHEDULE
You won't be eligible for a refund if you cancel this booking.
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast included
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
General
POLICY_CANCELLATION
If you cancel, modify the booking, or don't show up, the fee will be the total price of the reservation.
POLICY_PREPAY
The total price of the reservation is charged at the time of booking.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_TITLE
Non Refundable
POLICY_REFUND_SCHEDULE
You won't be eligible for a refund if you cancel this booking.
POLICY_CANCELLATION
If you cancel, modify the booking, or don't show up, the fee will be the total price of the reservation.
POLICY_PREPAY
The total price of the reservation is charged at the time of booking.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
Non Refundable
POLICY_REFUND_SCHEDULE
You won't be eligible for a refund if you cancel this booking.
POLICY_CANCELLATION
If you cancel, modify the booking, or don't show up, the fee will be the total price of the reservation.
POLICY_PREPAY
The total price of the reservation is charged at the time of booking.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_TITLE
Non Refundable
POLICY_REFUND_SCHEDULE
You won't be eligible for a refund if you cancel this booking.
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_TITLE
General
POLICY_CANCELLATION
If you cancel, modify the booking, or don't show up, the fee will be the total price of the reservation.
POLICY_PREPAY
The total price of the reservation is charged at the time of booking.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_TITLE
Non Refundable
POLICY_REFUND_SCHEDULE
You won't be eligible for a refund if you cancel this booking.
POLICY_CANCELLATION
If you cancel, modify the booking, or don't show up, the fee will be the total price of the reservation.
POLICY_PREPAY
The total price of the reservation is charged at the time of booking.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
Non Refundable
POLICY_REFUND_SCHEDULE
You won't be eligible for a refund if you cancel this booking.
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast included
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_TITLE
General
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
General
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast included
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
General
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast included
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
General
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
General
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
General
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast included
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
General
POLICY_CANCELLATION
If you cancel, modify the booking, or don't show up, the fee will be the total price of the reservation.
POLICY_PREPAY
The total price of the reservation is charged at the time of booking.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_TITLE
Non Refundable
POLICY_REFUND_SCHEDULE
You won't be eligible for a refund if you cancel this booking.
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast included
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
General
POLICY_CANCELLATION
If you cancel, modify the booking, or don't show up, the fee will be the total price of the reservation.
POLICY_PREPAY
The total price of the reservation is charged at the time of booking.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_TITLE
Non Refundable
POLICY_REFUND_SCHEDULE
You won't be eligible for a refund if you cancel this booking.
Terms and Conditions
Terms and Conditions
General Terms and Conditions
1. The Scope of the Application
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
POLICY_CANCELLATION
If you cancel, modify the booking, or don't show up, the fee will be the total price of the reservation.
POLICY_PREPAY
The total price of the reservation is charged at the time of booking.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
Non Refundable
POLICY_REFUND_SCHEDULE
You won't be eligible for a refund if you cancel this booking.
POLICY_CANCELLATION
If you cancel, modify the booking, or don't show up, the fee will be the total price of the reservation.
POLICY_PREPAY
The total price of the reservation is charged at the time of booking.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_TITLE
Non Refundable
POLICY_REFUND_SCHEDULE
You won't be eligible for a refund if you cancel this booking.
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_TITLE
General
POLICY_CANCELLATION
If you cancel, modify the booking, or don't show up, the fee will be the total price of the reservation.
POLICY_PREPAY
The total price of the reservation is charged at the time of booking.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_TITLE
Non Refundable
POLICY_REFUND_SCHEDULE
You won't be eligible for a refund if you cancel this booking.
POLICY_CANCELLATION
If you cancel, modify the booking, or don't show up, the fee will be the total price of the reservation.
POLICY_PREPAY
The total price of the reservation is charged at the time of booking.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
Non Refundable
POLICY_REFUND_SCHEDULE
You won't be eligible for a refund if you cancel this booking.
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast included
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_TITLE
General
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
General
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast included
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
General
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast included
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
General
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
General
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
General
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast included
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
General
POLICY_CANCELLATION
If you cancel, modify the booking, or don't show up, the fee will be the total price of the reservation.
POLICY_PREPAY
The total price of the reservation is charged at the time of booking.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_TITLE
Non Refundable
POLICY_REFUND_SCHEDULE
You won't be eligible for a refund if you cancel this booking.
POLICY_CANCELLATION
You may cancel free of charge until 1 day before arrival. If you cancel within 1 day before arrival, the cancellation fee will be the total price of the reservation.
POLICY_PREPAY
No prepayment is needed.
POLICY_HOTEL_MEALPLAN
Continental breakfast included
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_TITLE
General
POLICY_CANCELLATION
If you cancel, modify the booking, or don't show up, the fee will be the total price of the reservation.
POLICY_PREPAY
The total price of the reservation is charged at the time of booking.
POLICY_HOTEL_MEALPLAN
Continental breakfast costs € 47 per person per night.
POLICY_SUMMARY_INCLUDED
3.7% VAT
POLICY_SUMMARY_EXCLUDED
CHF 4.20 City tax per person per night
POLICY_TITLE
Non Refundable
POLICY_REFUND_SCHEDULE
You won't be eligible for a refund if you cancel this booking.
Meeting/banquet facilities (additional charge)Business centre (additional charge)Fax/photocopying (additional charge)
Food & Drink
RestaurantBarBreakfast in the roomSnack barKid meals (additional charge)Wine/champagne (additional charge)Fruits (additional charge)
Reception services
24-hour front deskExpress check-in/check-outCurrency exchangeLuggage storageConcierge serviceInvoice provided
Cleaning services
Dry cleaning (additional charge)Ironing service (additional charge)Daily housekeeping
Activities
SaunaFitness centreGolf course (within 3 km) (additional charge)Solarium (additional charge)Spa and wellness centreMassage (additional charge)Hot tub/JacuzziHammamIndoor poolIndoor pool (all year)Evening entertainment (additional charge)Beauty ServicesFacial treatmentsWaxing servicesMake up servicesHair treatmentsManicurePedicureHair cutHair colouringHair stylingBody treatmentsBody scrubBody wrapSpa facilitiesSteam roomSpa lounge/relaxation areaFoot bathSpa/wellness packagesFitnessFitness/spa locker roomsBike tours (additional charge)Tour or class about local culture (additional charge)Live sport events (broadcast)
Lausanne Palace & Spa
Chiara
Pros : The staff, the organization, the restaurants and bars, the spotless cleanliness, the courtesy of everyone. Cons : Connectivity (Wireless speakers, Screen mirroring, Internet TV, Netflix, etc) very limited for a Junior suite in 2020.
Natalia
Pros : Very central location, great food and service Cons : No drinks or snacks in Spa
Mariana
Pros : Breakfast, location, room, personal! Cons : Maybe a couple more sauna rooms would be nice :)))
Julia
Pros : renovated rooms and bathrooms;
pilows were not the best; great spa, pool and terrace areas; apricots as a welcome appetizer in the room Cons : ut no ventilation in bathroom, which poses hygenic issues when traveling with friends; breakfast pla
Raja
Pros : The hotel upgraded our room so we can be next to our friends room, it was spacious and clean room, the toilet room is spacious and very clean.
Mathew was great help for us, with his direction and suggestions Cons : All Swiss hotels charged for t
James
Pros : Location, style, service Cons : A bit pricey though not out of line for Lausanne.
Grant
Pros : The room was large and I had a great view of the lake, there was a small balcony which was brilliant for the sunrise / sunset. The location is right in the center very near the station and everything you want to get to. The indoor pool is very nic
Elizabeth
Pros : Location and views Cons : The restaurant; the atmosphere snd service were lacking. Food came with an extra item; a black hair. Disgusting.
Nicki
Pros : Stunning view, from the city of Lausanne. Cons : I liked everything.
Athina
Pros : loved the new look Cons : lobby cafe variety
Leon
Pros : i love the palace probably one of my favourite hotels in the world
just amazing service for everything
impeccable food and the seafood at brasserie is exceptional Cons : had a rather nasty waiter at the brasserie this time which was the f
Leon
Pros : great spa Cons : nothing
Leon
Pros : everything was excellent! definitely coming back Cons : None.
Hortense
Pros : nice and big room, nice staff and good service, wonderful pool and spa Cons : no tea making facility in the room, breakfast buffet could have had more choices
Liu
Pros : the service including all the staff members made me warmly welcomed. also the room are nice and big as a 5 star hotel. Cons : some rooms are renovated and some rooms are still in an old style, you can’t avoid or expect what room you would get.
Nadine
Pros : looooved the mattress and pillows high quality and the size of the room. The concierge Christophe was very efficient and friendly as well as informative Cons : Lack of air conditioning at the Brasserie and the Bar when it was over 30 degrees. im
Perla
Pros : location, staff, and amenities Cons : nothing
Pros : The staff, the organization, the restaurants and bars, the spotless cleanliness, the courtesy of everyone. Cons : Connectivity (Wireless speakers, Screen mirroring, Internet TV, Netflix, etc) very limited for a Junior suite in 2020.
Natalia
Pros : Very central location, great food and service Cons : No drinks or snacks in Spa
Mariana
Pros : Breakfast, location, room, personal! Cons : Maybe a couple more sauna rooms would be nice :)))
Julia
Pros : renovated rooms and bathrooms;
pilows were not the best; great spa, pool and terrace areas; apricots as a welcome appetizer in the room Cons : ut no ventilation in bathroom, which poses hygenic issues when traveling with friends; breakfast pla
Raja
Pros : The hotel upgraded our room so we can be next to our friends room, it was spacious and clean room, the toilet room is spacious and very clean.
Mathew was great help for us, with his direction and suggestions Cons : All Swiss hotels charged for t
James
Pros : Location, style, service Cons : A bit pricey though not out of line for Lausanne.
Grant
Pros : The room was large and I had a great view of the lake, there was a small balcony which was brilliant for the sunrise / sunset. The location is right in the center very near the station and everything you want to get to. The indoor pool is very nic
Elizabeth
Pros : Location and views Cons : The restaurant; the atmosphere snd service were lacking. Food came with an extra item; a black hair. Disgusting.
Nicki
Pros : Stunning view, from the city of Lausanne. Cons : I liked everything.
Athina
Pros : loved the new look Cons : lobby cafe variety
Leon
Pros : i love the palace probably one of my favourite hotels in the world
just amazing service for everything
impeccable food and the seafood at brasserie is exceptional Cons : had a rather nasty waiter at the brasserie this time which was the f
Leon
Pros : great spa Cons : nothing
Leon
Pros : everything was excellent! definitely coming back Cons : None.
Hortense
Pros : nice and big room, nice staff and good service, wonderful pool and spa Cons : no tea making facility in the room, breakfast buffet could have had more choices
Liu
Pros : the service including all the staff members made me warmly welcomed. also the room are nice and big as a 5 star hotel. Cons : some rooms are renovated and some rooms are still in an old style, you can’t avoid or expect what room you would get.
Nadine
Pros : looooved the mattress and pillows high quality and the size of the room. The concierge Christophe was very efficient and friendly as well as informative Cons : Lack of air conditioning at the Brasserie and the Bar when it was over 30 degrees. im
Perla
Pros : location, staff, and amenities Cons : nothing
Children aged 18 years and above are considered adults at this property.
To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.
Lausanne Palace & Spa
Children allowedAll children are welcome.Extra beds4 children under 12 years stay free of charge when using existing beds.4 children from 12 to 18 years are charged CHF 110 per night when using existing beds.One child under 3 years stays free of charge in a child's cot/crib.One child from 3 to 12 years stays free of charge in an extra bed.One older child or adult is charged CHF 110 per night in an extra bed.Room CapacityThe maximum number of extra beds in a room is 1.The maximum number of total guests in a room is 5.The maximum number of children's cots/cribs in a room is 1.Has extra bed capacityAny type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.Charges for extra bedSupplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
GroupsWhen booking more than 5 rooms, different policies and additional supplements may apply.
Internet ConnectionWiFi is available in all areas and is free of charge.
Parking SpacePublic parking is possible on site (reservation is not needed) and costs CHF 35 per day.
PetsPets are allowed. Charges may be applicable.
Children allowedAll children are welcome.Extra beds4 children under 12 years stay free of charge when using existing beds.4 children from 12 to 18 years are charged CHF 110 per night when using existing beds.One child under 3 years stays free of charge in a child's cot/crib.One child from 3 to 12 years stays free of charge in an extra bed.One older child or adult is charged CHF 110 per night in an extra bed.Room CapacityThe maximum number of extra beds in a room is 1.The maximum number of total guests in a room is 5.The maximum number of children's cots/cribs in a room is 1.Has extra bed capacityAny type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.Charges for extra bedSupplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
GroupsWhen booking more than 5 rooms, different policies and additional supplements may apply.
Internet ConnectionWiFi is available in all areas and is free of charge.
Parking SpacePublic parking is possible on site (reservation is not needed) and costs CHF 35 per day.
PetsPets are allowed. Charges may be applicable.
Children of any age are welcome.
Children aged 18 years and above are considered adults at this property.
To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.
Extra beds:4 children under 12 years stay free of charge when using existing beds.
4 children from 12 to 18 years are charged CHF 110 per night when using existing beds.
One child under 3 years stays free of charge in a child's cot/crib.
One child from 3 to 12 years stays free of charge in an extra bed.
One older child or adult is charged CHF 110 per night in an extra bed.
Room Capacity:The maximum number of extra beds in a room is 1.
The maximum number of total guests in a room is 5.
The maximum number of children's cots/cribs in a room is 1.
Has extra bed capacity:Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Charges for extra bed:Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
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If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
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8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
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